Part Two - Building strong relationships with your team
Understand the meaning of the word DELEGATE and then do it.
Take care (a lot) before hiring a FM partner.
Be proud and honest in ALL your activities; the client isn't stupid or blind and your reputation goes before you in a very small world in which we all know the blaggers and that showmanship has won contracts....and say thank you - a lot! to your team, to your payroll, expenses clerks and all the people that push paper to keep your contract afloat, to the cleaners and the hospitality gangs (they all know when they get it wrong; everybody does!) so tell them when they get it right in a sincere way that they will value.
I've worked in FM for nearly 10 years now and the first manager I worked for was asked once what his secret was, his answer... "the 3 Ds" Decide, Delegate and Disappear!
Treat your vendors and contractors with the same respect that you afford your clients.
If you would like to share your tips of any aspect of people management in FM, contact Liz Kentish The FM Coach coach@lizkentishcoaching.co.uk or call us on 01778 561326 / 07717 787077
Look out for Part Three - Planning Effectively.
Showing posts with label team. Show all posts
Showing posts with label team. Show all posts
Wednesday, 13 October 2010
Tuesday, 2 September 2008
Are you an inspiration?
If you want to be seen as inspiring those around you, first you need to be inspired. Are you inspired? Really?
How many hours a week are you working, and how many of those hours are truly productive? How many hours are you paid to work? Think about what your true hourly rate might be – scary!
Have you just taken a holiday, but took your Blackberry along with you – did you feel the need to be in touch with the office all the time, just in case..?
Is your life all about work? Is there something missing? Are you trying desperately to fit in quality time with your spouse, kids, friends? Do you find yourself currently turning down invitations because you either don’t have the time, or you’re just too tired?
Are you working for an organisation whose values match your own? What was it that attracted you to that company in the first place? Does it still hold true?
Are you eating well, taking regular exercise, sleeping enough?
Are you working with a coach and/or mentor, someone who will help you move forwards with your goals, support you and hold you accountable?
Do members of your team ever seem to avoid you, perhaps when you’re feeling a bit grumpy or under pressure?
Do you find you are constantly criticising the team, with little to praise them for?
You can’t inspire others if you’re not on top form yourself. Remember what inspires you, do more of it. Reconnect with people who inspire you, books that inspire you, places that inspire you.
Everyday find something small to do that will inspire you; you’ll be amazed at the impact this will have on those around you. It’s like they say on the airlines, fit your own mask first before helping others.
Find out more here about coaching and how it has helped professionals just like you.
How many hours a week are you working, and how many of those hours are truly productive? How many hours are you paid to work? Think about what your true hourly rate might be – scary!
Have you just taken a holiday, but took your Blackberry along with you – did you feel the need to be in touch with the office all the time, just in case..?
Is your life all about work? Is there something missing? Are you trying desperately to fit in quality time with your spouse, kids, friends? Do you find yourself currently turning down invitations because you either don’t have the time, or you’re just too tired?
Are you working for an organisation whose values match your own? What was it that attracted you to that company in the first place? Does it still hold true?
Are you eating well, taking regular exercise, sleeping enough?
Are you working with a coach and/or mentor, someone who will help you move forwards with your goals, support you and hold you accountable?
Do members of your team ever seem to avoid you, perhaps when you’re feeling a bit grumpy or under pressure?
Do you find you are constantly criticising the team, with little to praise them for?
You can’t inspire others if you’re not on top form yourself. Remember what inspires you, do more of it. Reconnect with people who inspire you, books that inspire you, places that inspire you.
Everyday find something small to do that will inspire you; you’ll be amazed at the impact this will have on those around you. It’s like they say on the airlines, fit your own mask first before helping others.
Find out more here about coaching and how it has helped professionals just like you.
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